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XAAS Genie Consulting

    Industries: Garment Manufacturing

Bringing operational clarity and speed   to an apparel factory with Zoho Creator

Client Overview

The client is a growing garment manufacturer catering to regional distributors. As production volumes increased, their internal coordination became harder to manage.

Their team relied on manual tracking for cutting, stitching, stock, and dispatch which worked when orders were small, but became unreliable as demand grew. They weren’t looking for a big tech overhaul. They just needed a practical system that could connect the everyday activities on the shop floor, reduce errors, and make information easier to access for everyone involved.

Challenges Faced

Despite a skilled workforce and strong demand, the client struggled with manual systems that slowed scale and risked order accuracy. Key challenges included:

  • Paper-based processes across production stages leading to frequent information gaps

  • Approvals via WhatsApp and verbal communication, causing lost requests and slow turnaround

  • Stock mismatches between raw materials and finished goods due to disconnected tracking

  • Inconsistent documentation, missing challans, handwritten slips, duplicated data entry

  • Limited visibility into job work status and work-in-progress making planning difficult

  • Risk of dispatch errors due to reliance on manual cross-checking

Solution

Working with XAAS Genie, the client digitized their production and inventory workflows using Zoho Creator. The objective was to bring clarity and structure, without changing the factory’s familiar processes.

The new system connected all core functions involved in order execution::

  • Fabric inward and cutting tracking

  • Job-work assignments and completion updates

  • QC checkpoints

  • Packing and challan generation

  • Raw material + finished goods inventory

  • Dispatch handovers and records

  • System-led packing and dispatch workflows

  • Approvals and notifications

  • Management reporting

Teams could now update status digitally at each stage, and information flowed automatically to the next function.

Outcome

After implementation, everyday operations became easier to coordinate. Some benefits observed

  • Approvals and tracking became faster and traceable

  • Inventory counts aligned more consistently

  • Less time spent on follow-ups and manual record keeping

  • Reduced chances of document errors during dispatch

  • Supervisors could review progress without physical checks

  • Teams relied less on individual knowledge and memory

The business could now scale production without worrying about losing control over day-to-day operations.

This engagement reinforced a common insight from MSME manufacturing environments, the challenge isn’t lack of effort or discipline, it’s fragmented information. By mapping existing processes into a connected, low-code workflow, Zoho Creator helped the client improve control, speed, and accountability across production, inventory, and dispatch.

For small and mid-sized manufacturers, structured automation doesn’t have to be complicated or expensive. When the digital system reflects the way teams already work, adoption becomes natural, and improvements appear quickly.