Client Overview
Radiant Anodisers operates in a high-volume aluminium manufacturing environment where hundreds of profiles, glass units, accessories, and finished goods move across production, quality, warehousing, and dispatch – every single day.
As the business scaled, operational complexity grew faster than visibility. What once worked through experience, manual coordination, and informal checks began to strain under volume. Teams continued to deliver quality output, but leadership lacked real-time clarity on what was where, what was approved, and what was ready to move.
The risk wasn’t on the shop floor. It was in lost visibility, delayed decisions, and preventable operational errors as throughput increased.
Challenges Faced
Challenges Faced
As volumes increased, gaps across manufacturing and warehouse operations became harder to ignore.
Profiles, glass, accessories, and handling equipment moved without digital identification, making traceability difficult
Glass receiving and quality checks were manual, increasing dependency on individuals rather than systems
Trolleys, bins, and warehouse zones were not system-labelled, slowing movement and storage decisions
Picking relied on experience instead of guided workflows, affecting speed and accuracy
Quality inspections were paper-based and fragmented across stages
Dispatch errors resulted in customer escalations and rework
Daily reconciliation involved cross-checking ERP data, Excel sheets, and WhatsApp messages, yet still failed to deliver one reliable operational view
Leadership faced a familiar problem: Strong production capability, but limited operational control at scale.
Solution
Solution
XAAS Genie implemented Zoho Creator Enterprise Edition, supported by Zoho Analytics, to act as a unified operational layer across manufacturing and warehouse workflows.
The implementation covered the full operational lifecycle:
QR-based identification for profiles, glass, accessories, trolleys, and bins
End-to-end tracking from profile identification and glass mapping through assembly, finished goods storage, and dispatch
API-based integration with existing ERP and design software
Automatic synchronisation of Production Orders, GRNs, and Sales Orders
Digitised quality checks at every production stage
FIFO-driven guided picking to reduce errors and delays
System-led packing and dispatch workflows
Customer delivery application with photo capture and geo-coordinates
Digital stock reconciliation and internal material movement tracking
Real-time Zoho Analytics dashboards covering production, quality, FG, and dispatch KPIs
The result was a connected, paperless operational flow, without disrupting day-to-day manufacturing.
“ We often request the XAAS Genie team for new additions and changes on the platform, and the amendments are usually made within 48 hours ”
Outcome
Outcome
The shift from manual coordination to system-led execution delivered immediate and visible results:
Complete traceability across profiles, fitments, movements, and deliveries
Reduction in dispatch errors and customer escalations
Faster, more predictable picking and dispatch cycles
Elimination of manual reconciliation across multiple tools
One consistent, real-time view of production, stock, quality, and dispatch
Greater confidence for operations and leadership teams when making decisions
